*Non-refundable DEPOSIT of either $25.00, $50.00, $60.00 or $100.00 (sixty or one hundred dollars) is due along with signed contract to secure above referenced date and time of event. Deposit is determined by the package you are reserving.
*If you need to make any changes to your party details (date, time, location, etc.) let us know 2 days before your party date or extra charges will apply.
*Confirmation forms that are not properly filled out are considered null and void.
*Confirmation forms received without appropriate deposit will not become binding until deposit is received.
*Parents please supervise your children. Children under 8 yrs can choke or suffocate on uninflated or broken balloons.Keep uninflated balloons from children. Discard broken balloons at once. HCPE is not responsible for unsupervised children while entertaining your children.
*Performer emergencies: If one of our performers is in a life threatening emergency, our policy is to send in a replacement performer ASAP. Note that each performer has unique skill sets and talents, so some activities may differ slightly in the event of such an emergency. If we are unable to send in a replacement performer, we will offer a refund only if the performer is a no show.
*All of our mascot characters on the website maybe slightly different as what you may see in person. Some pictures are just examples.